By registering for My Torbay you will be able to manage many of the Council services you use as well as customise our website to show the content you are most interested in. It only takes a few minutes to register and is free, easy and secure to use.

If you have previously registered please login to your account. If you have forgotten your password you can request a new one.

Why should I set up an account?

There are many great reasons to have an account which will help you to access council services. Visit the My Torbay Account page for more details.

To register you’ll need an email address so we are able to identify you when you log in. If you do not have an email address there are lots of free providers available on the internet.

Once you have registered we will send you a confirmation email with a link to activate your account. After your account has been activated we will not use your email to contact you unless you ask us to or we need to confirm something you have done when logged into your account.

* means you must fill in this field.

Choose a password that is secure. It must be at least 8 characters long and can contain upper and lower case letters, numbers and symbols.

An example password could be MyPetRabbitIsCalledNibbles! or JohnWasBorn1969, but please do not use either of those.

The strength of your chosen password will be shown as you enter it. The more difficult the password is to guess the stronger it will be.

If it remains red then you will need to amend it. Please make sure it satisfies all the above requirements.

Your password hint will be displayed to you if you need help to remember your password.
You cannot include your password in the hint.

Do you want to include your personal details?

You do not need to enter your name and address now, but if you do it will save you time by not asking you for it on forms where it is required. If you live within Torbay we can also use your address to show you information on local services that may be of interest to you, for example showing you your local library.

Data Protection

Information collected and processed by Torbay Council complies and is stored in accordance with the UK Data Protection Act, 1998. The information you have provided will be used and shared only for the purpose for which its collected. The information will not be shared with third parties however in certain circumstances we may need to disclose information to third parties such as the police/DWP as required by applicable legislation or for the prevention and detection of crime. For further information regarding personal data that Torbay Council may hold on you and how to access it visit

If you need help using this website, can't find the information you need, or are having problems completing a task, you can contact us for help.